Refund & Cancellation Policy

This Refund and Cancellation Policy outlines how you may cancel or seek a refund for the WhatsApp automation services you have engaged through RH Automation ("Platform", "we", "us", "our"). As we provide custom digital development services rather than physical goods, this policy is framed accordingly. Under this policy:

1. Cancellation requests made before development work has started will be considered, and the advance payment will be refunded in full, minus any documented consultation or planning work already completed.
2. If you cancel after development has started but before the bot is completed, a pro-rata refund will be issued based on the portion of work completed at the time of cancellation.
3. Once a bot has been fully built, tested, and handed over or deployed live, it is considered a delivered custom digital service, and no refund will be issued at that stage.
4. We are unable to offer a refund for issues arising from third-party platforms outside our control, such as changes to Meta's WhatsApp Business Policy, suspension of a client's WhatsApp Business Account, or downtime of hosting or backend providers.
5. Cancellation or refund requests must be sent to us in writing, with project details and the reason for the request, using the contact information below.
6. Any refund approved by us will be processed within 7-10 business days to the original payment method.

Contact Us

Email: support@rhautomation.online
WhatsApp/Phone: +91 81929 22794